From the comfort of the Lounge rooms to the fast priority gates: enrich your travel experience with services created for you.

FIND OUT HOW TO AVOID LONG LINES AND SAVE TIME AT SECURITY CHECKPOINTS.

PAID ADMISSION

Do you have an Alitalia ticket?
If you have an Alitalia ticket, you can buy priority gate access for EUR 8.00(*):

  • By calling the Customer Center
  • On the web, straight after buying a ticket or in the My flights section
  • At the airport, at the Alitalia ticket desks and check-in desks at Rome Fiumicino
  • At authorized Travel Agencies


(*) free for children accompanying adults who have paid for the service. The price can vary based on the moment of purchase.

FREE ADMISSION

Admission to priority gates is free of charge for: 

  • Freccia Alata or Freccia Alata Plus members
  • Business Class passengers
  • Lounge Card owners
  • Corporate Premium Card owners
  • Skyteam Elite Plus passengers

Find out more about PRIORITY GATES  

WE OFFER COMFORT AND A RANGE OF SERVICES IN OUR AIRPORT LOUNGES: JOIN US USING YOUR LOUNGE CARD OR PURCHASE A SINGLE ADMISSION TICKET.

NEW LOUNGES

We believe that a trip begins before the journey. For this reason, Casa Alitalia lounges await you with their elegant yet comfortable and familiar design.
 
The attention to detail and the typical warm welcome will make our guests from around the world feel as if they were in a real Italian house. The catering service is inspired by the gastronomic excellence of Italy and boasts a live cooking area where the Chef cooks a selection of menus based on pasta and pizza live, with vegetarian and gluten-free dishes also available.
 
Casa Alitalia is not just somewhere to relax while waiting for your flight, but a true expression of the values and distinctive elements of Italian excellence around the world, thanks also to the collaboration with the best Italian brands, including Poltrona Frau for the lounge furniture and seating, Cantine Ferrari, the Alitalia's official sparkling wine provider, Lavazza, which has dedicated exclusive coffee blends to the Italian company and Terme di Sirmione for the wellness products available to guests.
 
Discover the pleasure of waiting for a flight with us.
 
 
WE OFFER COMFORT AND A RANGE OF SERVICES AT AIRPORT LOUNGES: JOIN US USING YOUR LOUNGE CARD OR PURCHASE A SINGLE ADMISSION TICKET.
Do you have an Alitalia ticket? Select one of the access modes for the Alitalia Lounges and you will find check-in desks, relaxation areas, an office area, a bar and much more.

LOUNGE CARD

The purchase of the Lounge Card is temporarily suspended.

SINGLE ADMISSION TICKET

Buy a single admission ticket through:

  • Customer Center
  • On the web, straight after buying a ticket or in the My flights section
  • At authorized Travel Agencies
  • At airport ticket offices and check-in desks: consult the list.
  • Directly in the Lounges at Rome, Milan Linate and Milan Malpensa, Venice, Catania and Naples airports


If you hold an Alitalia ticket and you purchase in advance your single lounge admission, you can save approximately 20% on the price paid at the airport.

 

Our fees are*:

  • USD 40 for purchases made online (during Online Check-in or in the "My flights " section in the Home Page), through the Contact Center or through authorized travel agents
  • USD 50 at the airport
  • Free of charghe for children up to 2 years of age


For Ulisse members only: admission for one guest free of charge.

The service is non-refundable and can only be exchanged up to the day before departure.


Find out more about our LOUNGES  


*The price can vary based on the moment of purchase.

DEDICATED SERVICES FOR ALL CUSTOMERS WHO HAVE CHOSEN THE SKYTEAM ALLIANCE

SKYTEAM BENEFITS

The main services offered to all SkyTeam customers in transit through SkyTeam Alliance airports are as follows:

  • Option to request a boarding card for the entire journey (Through Check-In) if the flight is operated by a SkyTeam carrier
  • Priority baggage for SkyTeam customers in transit
  • Facilities at security gates and passport control
  • Same treatment by SkyTeam Partners as regards their "Transit Assistance Policies" for passengers in the event of operational problems (e.g. delays and cancelations).

SKYPRIORITY

SkyPriority, the priority itinerary in airports for Elite Plus members and SkyTeam Alliance First and Business Class passengers. 

Whichever airline you are flying with or whichever Frequent Flyer Program you belong to, with SkyPriority you can enjoy the best airport services offered by the 18 SkyTeam Alliance airlines.

Your trip will become even simpler, faster and more comfortable.

Find out more about the SKYTEAM SERVICES