Everything you need to know about preparing your bags: from hand baggage to checked baggage, special baggage to assistance in the event of a problem.

YOU ARE ALLOWED ONE ITEM OF HAND BAGGAGE WEIGHING NO MORE THAN 8 KG AND MEASURING NO MORE THAN:

  • 55 cm HIGH
  • 35 cm WIDE
  • 25 cm DEEP

SIZE AND WEIGHT

The hand baggage you bring on board with you may weigh no more than 8 kg and measure no more than 55 cm in height, 35 cm in width and 25 cm in depth – including handles, side pockets and wheels.

Alitalia also lets you bring an accessory of your choice from the following:

  • Briefcase
  • Laptop computer
  • Handbag

Before proceeding to the boarding gate, check the size and weight of your hand baggage with Alitalia ground personnel or by placing it in one of the baggage measurers near the check-in desk. The hand baggage of passengers who fail to perform this check may not be accepted on board. 

 

NewFrom October 14, 2015, gate staff will apply the new "Under the seat" tag to small baggage for all domestic and international flights departing from Fiumicino.  


Remember that, in order to ensure greater comfort on board, the final decision on hand baggage placement will however be made by the flight crew.

In order to ensure greater comfort on board and in compliance with the safety standards, in the event of flights with a high load factor, your hand baggage may be collected at the boarding gate to be put in the hold. The airport staff will tag the baggage selected and issue the passenger with the receipt for baggage claim. This procedure is not provided for intercontinental flights.

ITEMS PROHIBITED IN THE CABIN

Items considered dangerous for flight security are not permitted in the cabin, such as: scissors, pencil sharpeners, pocket knives, and agricultural, scientific, sports and industrial (or similar) tools, as well as replica firearms. The use of electronic cigarettes (e-cigarettes), electronic cigars and electronic pipes is prohibited in the cabin. Lighters may only be brought on board on your person. Please see the items prohibited in the cabin.

BAGGAGE ON FLIGHTS OPERATED BY OTHER PARTNER COMPANIES

For code share flights, please visit the website of the Partner Company operating the flight.

CHECKED BAGGAGE CANNOT EXCEED 23 OR 32 KG IN WEIGHT, DEPENDING ON THE TRAVEL CLASS AND DESTINATION, AND 158 CM IN SIZE (THE SUM OF HEIGHT + WIDTH + DEPTH).

Each baggage can have a maximum size of 158 cm (the sum of height + width + depth) and a maximum weight of 23 or 32 kg, depending on the travel class and destination as detailed in the following table.


Travel class
Baggage
Light
no baggage
Economy
1 x 23 kg*
Premium Economy2 x 23 kg
Business
2 x 32 kg
Comfort (Rome-Milan)
2 x 23 kg

*to/from Japan 2 x 23 kg. To Brazil 2 x 23 kg, from Brazil 2 x 32 kg. To Iran 1 x 23 kg, from Iran 1 x 32.

EXCESS WEIGHT AND PIECE CHARGES (CANADA AND USA EXCLUDED)

The following is a table of charges for baggage exceeding 23 kg of weight (within 32 kg), for an extra piece of luggage or for a second piece of luggage in economy class.

Destination
Excess charge*
Domestic flights
60
Europe and North Africa
60
Middle East
75
Rest of the world
100
Japan and Brazil
200
Egypt
150

*Values are in: EUR (from Europe, East Europe, Japan, Korea and China), CAD (from Canada) or USD (from USA and the rest of the world)

EXCESS SIZE CHARGES (CANADA AND USA EXCLUDED)

The following is a table of charges for baggage exceeding 158 cm of size, sum of height + width + depth (within 203 cm size, sum of height + width + depth).

Destination
Excess charge*
Domestic flights
60
Europe and North Africa
80
Middle East
300
Rest of the world
300
Egypt
300


*Values are in: EUR (from Europe, East Europe, Japan, Korea and China), CAD (from Canada) or USD (from USA and the rest of the world)

USA AND MEXICO

EXCESS WEIGHT CHARGES

The following is a table of charges for baggage exceeding 23 kg of weight (within 32 kg).

Destination
Excess charge*
From/to South and Central America; Israel, North Africa
100
To Europe, Est Europe, Middle East, Jordan, Japan, China, Korea
100
From/to Egypt
150
From Japan
85
From Europe, East Europe
85


*Values are in: EUR (from Europe, East Europe, Japan, Korea and China), CAD (from Canada) or USD (from USA and the rest of the world)


EXCESS PIECE CHARGES

The following is a table of charges for an extra piece of luggage or for a second piece of luggage in economy class.

Number of pieces
Excess charge*
2° piece 
100
2° piece from Japan, Europe, East Europe
85 
3° piece
285 
3° piece from Japan, Europe, East Europe
240


*Values are in: EUR (from Europe, East Europe, Japan, Korea and China), CAD (from Canada) or USD (from USA and the rest of the world)


OVERSIZE CHARGES

The following is a table of charges for baggage exceeding 158 cm of size, sum of height + width + depth (within 203 cm size, sum of height + width + depth).

Destination
Excess charge*
All
300
From Japan, Europe, East Europe
100

*Values are in: EUR (from Europe, East Europe, Japan, Korea and China), CAD (from Canada) or USD (from USA and the rest of the world)

CANADA

EXCESS WEIGHT CHARGES

The following is a table of charges for baggage exceeding 23 kg of weight (within 32 kg).

Destination
Excess charge*
From Middle East, Jordan, Israel and North Africa
75 
to North Africa
75 
To Middle East, Jordan and Israel
100
From Europe, Est Europe and Japan
85
From South and Central America
100
To Europe, Est Europe, Japan, South and Central America
120
From Egypt
150
To Egypt
200


*Values are in: EUR (from Europe, East Europe, Japan, Korea and China), CAD (from Canada) or USD (from USA and the rest of the world)


EXCESS PIECE CHARGES

The following is a table of charges for an extra piece of luggage or for a second piece of luggage in economy class.

Number of pieces
Excess charge*
2° piece from/to Israel and Jordan
100
2° piece from Europe and East Europe
85 
2° piece to Europe and Est Europe
285 
2° piece to South and Central America
240
3° piece to South and Central America
240
3° piece from South and Central America
240
3° piece from Japan
240
3° piece to Japan
240
3° piece from Europe and East Europe
240
3° piece to Europe and Est Europe
240
3° piece from Israel, Jordan and Middle East
240


*Values are in: EUR (from Europe, East Europe, Japan, Korea and China), CAD (from Canada) or USD (from USA and the rest of the world)


OVERSIZE CHARGES

The following is a table of charges for baggage exceeding 158 cm of size, sum of height + width + depth (within 203 cm size, sum of height + width + depth).

Destination
Excess charge*
From Middle East, Jordan, Israel, North Africa, Egypt
300
To Middle East, Jordan, Israel, North Africa, Egypt
360
From Europe, Est Europe
250
To Europe, Est Europe
345
From South and Central America
300
To South and Central America
370
From Japan
250
To Japan
360

*Values are in: EUR (from Europe, East Europe, Japan, Korea and China), CAD (from Canada) or USD (from USA and the rest of the world)

LIGHT FARE INFORMATION


For tickets bought with the Light Fare the checked baggage has a cost:
  • For national and international flights* the cost is of €20 per segment on Alitalia website, call centers and qualified travel agencies and of €40 per segment for purchases through ticket offices and check-in at the airport.
  • The following variations apply to the light fare only for flights from Italy to Paris and from Rome and Milan to Amsterdam: 
    • For hand baggage that exceeds the permitted weight or size, or for baggage to be put in the hold, a supplement of EUR 25 per journey leg for the first bag is payable on the
  • Alitalia website, through call centers and through authorized travel agencies, and EUR 35 per journey leg for purchases made at airport ticket desks and check-in desks. For additional baggage to put in the hold, the standard baggage allowance applies
  • The following variations apply to the light fare only for flights from Paris to Italy and from Amsterdam to Rome and Milan:
    • For hand baggage that exceeds the permitted weight or size, or for baggage to be put in the hold, a supplement of EUR 35 per journey leg for the first bag is payable for purchases at airport ticket desks and check-in desks. For additional baggage to put in the hold, the standard baggage allowance applies
  • The fare is applicable only on direct Alitalia flights operated by Alitalia aircraft on all domestic routes, except for routes under the territorial continuity system and on selected international flights

     

    *From Ancona to Rome and Milan Linate, from Brindisi to Rome and Linate, from Bologna to Rome, from Bari to Rome and Milan Linate, from Comiso to Milan Linate, from Catania to Rome, Milan Linate, Naples and Pisa,- from Rome to Florence, Genoa, Milan Linate, Milan Malpensa, Perugia, Palermo, Pisa, Pescara, Reggio Calabria, Lamezia Terme, Turin, Trieste, Venice, Verona,- from Milan Linate to Naples, Palermo, Pescara, Reggio Calabria, Lamezia Terme, Trieste,- from Naples to Palermo, Turin, Trieste,- from Reggio Calabria to Turin, from Lamezia Terme to Turin.

    From Rome to Athens, Berlin, Barcelona, Dusseldorf, Madrid, Valencia, London Heathrow, London City, Istanbul, Varsavia, Bucharest, Tbilisi, Algiers,- Cairo and from Milan Linate to Dusseldorf, Berlin, Barcelona, London Heathrow, London City, Warsaw, Bucharest, Tbilisi, from Milan Malpensa to Algiers,- from Venice to Berlin.

USEFUL INFORMATION

We suggest that you put your own personal luggage tag on the baggage, including your contact information, so that you can be reached in the event of a problem.
Cardboard boxes may be accepted as checked baggage, provided they are labeled with the passenger's name, wrapped in cellophane and comply with the maximum allowed size.
    
Any excess in terms of the allowed number of items, weight and/or size can be covered by paying for extra baggage allowance, which you can purchase at the airport from the Alitalia ticket desk or online during check-in, with a 20% discount.

Passengers who have requested special assistance may purchase extra baggage allowance with a 20% discount by calling the dedicated number within 24 hours of their flight departure time.
 
Please note that, for safety reasons, each item of baggage may not weigh more than 32 kg.

Alitalia's liability limits for lost or damaged baggage is based on Montreal Convention 1999 unless a higher value is declared in advance.
If you wish to extend these limits, find out how you can make a DECLARATION OF VALUE.

ITEMS PROHIBITED IN THE HOLD

Items considered dangerous for flight security are not permitted in the hold, such as matches, lighters, electronic cigarettes (e-cigarettes), electronic cigars and pipes (these items are only permitted to be carried on your person). Spare lithium batteries may not be placed in the hold.

ARE YOU AN EXCLUSIVE CLUB MEMBER?

Discover all the advantages of size, weight and quantity of baggage allowed on the special page of the club you belong to.

Always remember to give your MilleMiglia code during the booking stage or enter it during online check-in.

ALL OF THE REGULATIONS GOVERNING THE TRANSPORTATION OF SPORTS EQUIPMENT, MUSICAL INSTRUMENTS, WEAPONS AND AMMUNITION, DIPLOMATIC BAGS AND URNS. CHECK WITH BAGGAGE ASSISTANCE.

SPORTS EQUIPMENT

Sports equipment weighing 23 kg or less is considered normal baggage and is included in the baggage allowance. Sports equipment exceeding 23 kg is subject to the normal excess baggage fee. 

Surf and windsurf boards and tandem bikes are an exception to this rule.

FIND OUT MORE 

MUSICAL INSTRUMENTS

All musical instruments the sum of whose dimensions (height, width, length) does not exceed 115 cm and whose length does not exceed 115 cm, and with a maximum weight of 8 kg, can be carried free of charge on board, in a special hard case, instead of hand luggage.

Instruments, such as cellos, which do not exceed the following dimensions: 52x40x135 cm (width, depth, height) and weight of 32 kg, must be carried in the cabin paying an additional fee (this service is not available for passengers travelling with a Light Fare). The booking must be made at least 48 hours before the day of departure.

Passengers wishing to carry their own musical instruments on board Alitalia flights must arrive at check-in at least 60 minutes before it closes.

FIND OUT MORE 

WEAPONS AND AMMUNITION

Weapons and ammunition are not included in the baggage allowance. They must be registered during check-in, subject to payment of a flat-rate surcharge based on the flight destination. Each passenger is allowed to carry a maximum of 20 kg of weapons and a maximum of 5 kg of ammunition.

FIND OUT MORE  

DIPLOMATIC BAG

A diplomatic bag is a sealed bag accompanied by a diplomatic courier who declares it as such during check-in.

URNS

All the necessary information on how to transport urns in the cabin on our flights.

FIND OUT MORE  

ALL THE CONTACTS AND EVERYTHING YOU NEED TO KNOW SHOULD YOUR BAGGAGE BE DELAYED, TAMPERED WITH OR LOST.

For assistance with your baggage issues:

from Lebanon o e-mail to customer.relationsLB@alitalia.it
o fax to +961 1 983566
o write to: 170, Saad Zaghloul , 3rd floor ,Allenby street, Down Town , Beirut-Lebanon

from Italy call (+39) 06 656402

from other Countries contact the Customer Relations Office nearest you

DELAYED OR LOST LUGGAGE

If you should not get your luggage upon arrival, please go to the airport Lost & Found office of your destination city and fill in a Property Irregularity Report (P.I.R.). You will be given a copy of the report and, if you are not a resident of the city, a kit containing some basic necessities including toiletries. Find out what you need to do to send a claim.

If your luggage is not found nor returned to you 45 days after your P.I.R., you can consider it permanently lost. 


FIND OUT MORE 

DAMAGED LUGGAGE

If your luggage was damaged during the journey, go to the airport Lost & Found office of the arrival city where the personnel on hand will do everything they can to help you. Depending on the type and extent of damage to your luggage and on your country of residence, Alitalia will give you a coupon towards the purchase of Alitalia tickets or a new piece of luggage with the same characteristics as the one that was damaged chosen from a catalog of merchandise produced by a leading luggage manufacturer. 


FIND OUT MORE  

MISSING ITEMS

Is there something missing from your luggage?

Go immediately to the airport Lost & Found office for assistance and send a report within 7 days of filing the Property Irregularity Report (P.I.R.) or 21 days after having received your luggage if the theft was ascertained following a delayed delivery.


FIND OUT MORE 



1. Available in Italy at the price of the regular rate, which varies on the basis of one’s plan for calls to landlines.